EFFECTIVE JUNE 1, 2008 -- Due to the continued rise in fuel prices, there will be an additional shipping charge on all orders that are under $50.00.  The additional charge will be $4.00 bringing the total standard shipping charge to $11.95.  For orders that are over $50.00 the shipping charge will be discounted to $6.95.  Please get together with your friends and neighbors when ordering and save yourself some money, we would. 

UNITED STATES:  All orders in the US are shipped via UPS Ground.  We cannot ship to PO Boxes, so please make sure we have your street address for shipping.  The shipping rate is $11.95 for orders under $50.00 and a rate of $6.95 for orders over $50.00.

CANADA:  Orders shipped to Canada will be shipped via the Postal Service and my take longer to arrive.  All duties and tariffs will be the responsibility of the party receiving the shipment.  All shipping charges will be added to your order total and billed directly to your credit card.  The shipping rate is a flat $20.00.

INTERNATIONAL:  Sorry, but we do not ship overseas at this time.

RETURN POLICY:  If you are not satisfied, simply email us at customerservice@collaredpets.com where a return authorization number (RA#) will be given.  You will not be able to return any items without a return authorization number.  Once you have the RA #, you can then ship the item(s) back to us.  We will then gladly return your money less the shipping charge.